Canon Unveils AI-Driven Business Solutions at THINK BIG Event

ESR News share：Canon Showcases AI-Driven Business Solutions at "THINK BIG - Automate. Optimize. Innovate."

Source:Canon Hongkong Company Limited

Pioneering Smart Transformation with Cutting-Edge Technology
for Automated and Intelligent Business Management

With AI technology advancing rapidly, business transformation is happening faster than ever with new emerging agentic AI and Model Context Protocol (MCP) enhancing the capability of artificial intelligence in the workplace. Staying true to its innovation-driven vision, Canon Hong Kong hosted the "THINK BIG – Automate. Optimize. Innovate." event at the JW Marriott Hotel Hong Kong to unveil its latest intelligent business offerings. The spotlight was on the debut of the new multi-function devices, imageFORCE series, alongside a suite of industry-specific, AI-powered solutions. The event underscored key digital transformation trends and demonstrated how technology is accelerating the shift toward smarter, more automated, and efficient business operations.

"As Hong Kong strengthens its investment in innovation and artificial intelligence, businesses are presented with tremendous opportunities while facing the imperative to proactively transform to stay ahead," said Mr. Gary Lee, President and CEO of Canon Hong Kong. "Canon remains committed to being a trusted partner for companies of all sizes as we move together toward an AI-powered future. Through this event, we are showcasing Canon's comprehensive business solutions that help enterprises reshape their operations and achieve sustainable growth in the fast-evolving landscape."

In today's fiercely competitive and rapidly evolving business landscape, driving automation, optimization, and innovation is essential," stated Mr. Norihiro Katagiri, Senior Vice President of Canon Singapore. "Since its launch in Singapore in 2010, the Think Big series has expanded across the region, staying true to its mission: equipping businesses with the tools, knowledge, and inspiration needed to thrive amid constant change. The return of 'THINK BIG' to Hong Kong for its second edition provides business leaders a valuable platform to explore forward-looking strategies and actionable insights. Guided by our core vision, 'Think Big, Think Canon,' we believe true transformation begins with bold thinking. We're committed to empowering enterprises—from SMEs to large corporations—to simplify operations, enhance productivity, and unlock their full potential through Canon's smart, scalable solutions.

New imageFORCE Series

Canon has launched its new multi-function devices, imageFORCE series, designed to Make Business Move. Integrated with the AI Genie Connector, the series automatically captures key information using AI-driven classification and creates searchable indexes, even supporting handwritten documents. With a simple scan or file import, the system can instantly categorize resumes, contracts, bills, invoices, and more, revolutionizing document management and enhancing workflow efficiency.

The imageFORCE series features AI-assisted predictive maintenance, leveraging advanced machine learning to continuously monitor and analyze device performance in real-time. This intelligent feature helps minimize unexpected downtime and significantly speed up repairs.

Additionally, the innovative D² Exposure technology utilizes organic light emitting diodes (OLEDs) to deliver 4,800x2,400 dpi print resolution with vibrant colors and razor-sharp text. Integrated with the cloud-based print management solution, uniFLOW Online, the new series delivers a secure and flexible printing experience, featuring HID cards and facial recognition authentication, while also supporting sustainable design and energy-efficient technology.

To address growing cyber-risks, the imageFORCE series is equipped with robust protections, including malware protection, activity logs, and SIEM compatibility with third-party solutions for real-time threat detection and response. The series also features Security Environment Estimation for analysis of the operating environment and recommendations for optimal security settings, safeguarding sensitive data at every stage of document management.

Canon has also introduced an enterprise-grade IT security solution, ESET, which leverages advanced machine learning to continuously monitor emerging threats. Built with high scalability and minimal system load, the solution is well suited for businesses of all sizes. Its multi-layered defense system helps prevent, detect, and respond to cyber risks promptly, minimizing downtime and safeguarding critical data to ensure a secure digital environment for modern enterprises.

AI Genie 2 Optimizes Business Performance with Advanced Intelligence

AI Genie 2 harnesses agentic AI and MCP integration to perform sophisticated logical thinking and causal reasoning across multiple data sources. Modern AI empowers businesses in decision-making by gaining sharper insights, at the same time unlocking a powerful synergy in combining smart document analyses with automated operational workflows, helping enterprises to stay ahead of the curve in the dynamic digital era.

AI Genie 2 leverages cutting-edge artificial intelligence to comprehend and process complex information. Upon receipt of users' prompts, its built-in chatbot instantly performs in-depth analysis and presents the result in clear comparison tables or visualizes the summary in various data charts. With tailored knowledge bases for each department, such as human resources, finance, legal, or sales departments, AI Genie 2 effectively optimizes the workflow in different parts of an enterprise by addressing their specific inquiries. Furthermore, it can intelligently extract keywords, key dates, and critical information from various file types, facilitating document searches and notifying relevant staff on important dates.

For instance, AI Genie 2 largely automates the recruitment process. It first assists department heads by auto-generating job descriptions and completing recruitment request forms. Once HR receives the request and collects resumes for the vacant position, AI Genie 2 intelligently analyzes the CVs based on candidates' qualifications, experience, salary expectations and more. The AI assistant then scores the candidates in highly comprehensible tables and graphs, suggests suitable interview questions, and automatically sends invitations to favorable candidates. The solution also smoothly incorporates to human resources management systems, facilitating staff onboarding after candidate selection.

In the finance department, AI Genie 2 optimizes accounts payable with precise two-way matching. It smartly compares purchase orders and invoice, and flags any discrepancies for a quick review. The intelligent AI assistant also streamlines accounts receivable by auto-generating invoices with data from the purchase order, which would be sent to respective recipients afterward. Both applications significantly improve data accuracy and minimize the turnaround time.

Comprehensive Human Resource Management System

BIPO is a high-performance, all-in-one SaaS solution designed to streamline HR workflows and enhance team efficiency. Its flexible modular structure allows companies to customize functions based on specific operational needs, enabling greater automation across human resource processes.

This cloud-based system, enhanced by a mobile application, enables global deployment and provides employees with real-time access to manage and retrieve data from anywhere. As a comprehensive HR solution, especially for multinational organizations, BIPO continuously updates local labor laws and regulations across regions. It also alerts users to compliance with risks and provides expert guidance to help businesses stay compliant while operating internationally.

The system also integrates seamlessly with various platforms, including Hong Kong's eMPF platform, allowing automatic synchronization of MPF contribution data. This not only simplifies MPF submissions but also eliminates manual data duplication, further streamlining operational processes.

AI-Enhanced Video Surveillance and Analytics

Traditional surveillance systems often struggle with limited coverage, monitoring inefficiencies, and the high cost for 24/7 operation. Leveraging professional imaging and analytics technologies to deliver comprehensive and AI-driven video analytics solutions could effectively address the pain points, turning hours of footage into actionable insight.

The solution encompasses Milestone, an industry-leading video management system centralizes video management and offers customized experience with high compatibility, making it easier for staff to manage large volumes of footage. When paired with advanced AI analytics, hours of unstructured video are transformed into searchable, concise summaries. Users can track and identify targets across multiple cameras using customized search criteria, with results presented in an intuitive dashboard with charts. Additionally, Axis Communications' surveillance cameras offer exceptional image quality and wide coverage, with built-in AI-based object analytics.

Leveraging AI, the solution delivers advanced crowd analytics, accurately counts people in crowded environments by analyzing posture and movement patterns. It also protects privacy by blurring faces, license plates, or other sensitive data automatically while retaining essential data for analysis. Powered by deep learning, the system maintains reliable facial recognition in low light environment or from unusual angles. With 3D scene calibration, it can measure interpersonal distances in real time and issue immediate safety alerts and reports.

Workplace AI is a powerful video analytics solution designed for mid-to-large enterprises, addressing complex safety and security challenges. It elevates surveillance from passive observation to proactive intelligence features such as PPE detection, real-time fall detection, and advanced face recognition. With edge computing capabilities, Workplace AI integrates seamlessly with existing hardware, including alarms, cameras, access control and more, ensuring smooth compatibility and fast deployment. Its plug-and-play architecture supports easy scaling across various environments. In addition to improving safety and security, Workplace AI provides valuable insights through space utilization analysis, heat mapping and customer segmentation. These capabilities support smarter decision-making and enhance operational efficiency.

Workplace Sustainable-Tech

With the rise of shared workspaces and flexible work models, businesses are placing greater emphasis on efficient office space utilization. An intelligent room booking solution seamlessly integrated with Microsoft Teams and Outlook allows users to easily check room availability, book meeting rooms, and send meeting invitations in one go via familiar applications. Room check-in could be done in the blink of an eye simply by scanning a QR code or entering a PIN code on the display panel, offering a smooth and user-friendly experience.

On top of that, the visitor management solution jointly enhances guest experience by allowing convenient self-service guest registration.  External guests instantly receive an auto-generated email with check-in QR code available once the room has been reserved. Visitors could complete the registration by simply scanning the QR code upon arrival, and the solution will simultaneously remind staff to escort guests. There is also a smart robot that enhances the experience by integrating with the visitor management solution, guiding guests to designated meeting rooms upon the completion of self-registration, conveying a smart and efficient corporate image.

To further facilitate resources management and create a sustainable working environment, the ESG solution offers a floor plan presenting real-time occupancy across office zones, dashboards automatically visualized energy usage in clear data charts and comprehensive meeting room usage reports. This supports data-driven resource allocation and showcases the organization's active commitment to sustainability and smart operations.

Intelligent Talent Hub

To meet the evolving needs of modern educational institutions, Canon offers smart solutions including Therefore™, PaperCut, and interactive flat panel, which helps schools enhance operational efficiency and teaching quality throughout digital transformation.

Specifically designed for educational institutions, Therefore™ student profile management solution digitalizes paper records across different departments into a centralized, well-structured information hub. With unified indexing, student documents ranging from assignments to personal data are precisely categorized. By ensuring student information is organized and accessible, staff can effortlessly retrieve a designated file with multi-dimensional search. This resolves common challenges such as limited storage space, imprecise document retrieval, and time-consuming collaboration.

Canon's offerings also include seamless integration with PaperCut, a user-friendly print management solution that helps schools control costs and streamline printing processes across diverse devices and networks. Its customizable printing rules, print quotas help to reduce paper and toner waste. The system supports various prepaid card options and connects to Google Cloud Directory for streamlined user management.

To further elevate the classroom experience, the interactive flat panel features 4K UHD resolution with high color accuracy, an AI-Powered Trident Lens System, and a  built-in array of 16 microphones. Supported with up to 50-point multi-touch with Intelligent MAXHUB Think&Ink technology, it overcomes the limitations of traditional whiteboards, delivering a more immersive and interactive learning experience that fosters collaboration and participation.

Optimizing Accounting Management

To better support the diverse needs of different departments, enterprises can adopt the professional financial management solution, FlexAccount, that automates financial workflows and asset management for more efficient and agile finance operations.

This solution empowers finance teams to streamline budgeting, daily operation, month-end closing, and financial reporting. It is API-ready and supports integration with various front-end systems, such as POS, e-commerce apps, trading systems, and procurement systems, allowing flawless integration with the front line to optimize efficiency. For corporations managing group structures, it simplifies complex intercompany transactions to support various entity relationships.

With a built-in intelligent financial analytics tool, users can generate financial reports simply by asking questions in natural language. Its fixed asset management module gives enterprises precise control and visibility across their asset portfolios.

By fully integrating with AI Genie 2, the intelligent document assistant allowing further AP and AR automation with two-way matching and automatic invoice creation, this solution notably enhances workflow efficiency across the organization by centralizing document and financial management.

Mr. Gary Lee, President and CEO of Canon Hong Kong, delivered the opening speech, sharing his vision to support enterprises in leveraging Canon's latest business solutions to embrace innovation and accelerate transformation toward a more automated, optimized, and innovative future.

About Canon Hongkong Company Limited

Canon Inc. (TSE:7751) was founded in 1937 in Japan. Its predecessor, Precision Optical Instruments Laboratory, produced Japan's first 35 mm focal-plane-shutter camera "Kwanon" in 1934. From there, Canon Inc. expanded into the photocopying and printing industries, launching Japan's first plain-paper copier NP-1100 in 1970 and the world's first inkjet printer BJ-80 in 1985. Through the years, Canon Inc. has acquired in-depth experience in digital imaging product manufacturing, research and development. Pioneering in innovative product development, Canon Inc. holds the most technology patents in the imaging industry. Canon Inc. also makes significant contributions to promote photography. Today, Canon Inc. has a strong global presence, representing one of the most important market players in the imaging, office and industrial product categories. As of 31 December 2024, Canon's global revenue was US$28.51 billion. 

In 1971, Canon Hongkong Co., Ltd. (Canon Hong Kong) was established as one of the first Canon offices in Asia. Canon Hong Kong is a Total Imaging Solution provider, providing professional pre-sales, marketing and after-sales services for all Canon products and solutions in Hong Kong and Macau. With the solely owned subsidiary Canon Business Solutions (Guangdong) Co., Ltd. established in 2018; the company continues to deliver intelligent total business solutions and professional services to Greater Bay Area. Canon Hong Kong adheres to Canon's corporate philosophy of "Kyosei", encouraging the company and staff to engage in social, charitable and environmental activities for the community. Implementing an internationally recognized management system, Canon Hong Kong has achieved ISO 9001, ISO 14001, ISO 45001 and ISO 27001 (Canon Digital Production Center) certifications.